This page explains how users can request deletion of their Mission Express app account. It applies to both Mission Rush and Mission Go.
Mission Rush is the customer app used to request delivery services, create orders, manage account information, and view order progress.
Mission Go is the driver and operations app used to manage delivery tasks, parcel pickup, cargo pickup, and related logistics workflows.
To request deletion of your account, please contact Mission Express Logistics Inc. by email using the information below.
Please manually send your account deletion request to the following email address:
Please copy the email address and subject above into your preferred email app.
Suggested Email Content:
Hello Mission Express Support,
I would like to request deletion of my Mission Express app account.
App name: Mission Rush / Mission Go
Full name:
Registered phone number:
Registered email address:
User ID / Driver ID / Account ID, if known:
Please process my account deletion request.
Thank you.
Please copy the suggested content above, complete your account details, and send it to [email protected].
To help us locate and verify your account, please include the following information in your request:
After your request is verified and approved, we will delete or deactivate personal account information associated with your app account, where deletion is legally and operationally permitted.
This may include:
Some information may be retained when required for legal, tax, accounting, fraud prevention, safety, dispute resolution, refund processing, or delivery operation records.
This may include:
Retained records will only be kept for as long as reasonably necessary for the purposes described above.
We aim to respond to account deletion requests within 1–2 business days. The full deletion or deactivation process may take additional time depending on account verification, active orders, payment records, or legal retention requirements.
Please make sure that:
Company: Mission Express Logistics Inc.
Address: 443 Lillooet St W, Moose Jaw, SK, S6H 4Z4, Canada
Email: [email protected]
Phone: (825) 425-5001
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM CST
Website: https://www.missionexpress.ca/
Last updated: May 2026